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Thank you for shopping with Hannaca. We want to ensure that your shopping experience is as convenient and transparent as possible. Please take a moment to review our shipping policy.
1. Shipping Methods and Timeframes
We offer the following shipping methods for your convenience:
Please note that the estimated delivery times are approximate and may vary due to factors beyond our control, such as weather conditions, customs clearance, and carrier delays.
Down below you find the major countries served with estimated delivery time.
Our major delivery partners
2. Shipping Costs
Shipping costs are calculated at checkout process before completing your purchase.
We offer free Standard Shipping with orders over €49,00, which will be clearly indicated on our website. Free Express Shipping with orders over €199,00, which will be clearly indicated on our website.
3. Order Processing
We are committed to giving the best services. Orders are typically processed within 2 (two) business days. During peak seasons or special promotions, processing times may be extended, not over 5 (five) business days. You will receive an email confirmation with tracking information once your order has been shipped.
4. Tracking Your Order
You can track your order's status by using the tracking information provided in the shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer support team for assistance.
5. Contact Information
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team:
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date of the update.
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